Who we are
Howe Catering Equipment Supply Ltd
Registered Office:
The Coach House
44 Harlington Road West
Feltham TW14 0JJ
United Kingdom
Phone: 020 4613 6888
Email: info@howeces.com
Website: https://howeces.com
We are the Data Controller of your personal data collected through this website.
What data we collect
2.1 Information You Provide
• Full name
• Email address
• Shipping and billing address
• Payment details (handled securely by third-party processors)
• Account login credentials (if applicable)
2.2 Information Collected Automatically
• IP address and browser type
• Device information and operating system
• Pages visited and site usage behaviour
• Cookies and other tracking data
Legal Bases for Processing
We process your data based on:
• Contractual necessity – to fulfill your purchases and provide services
• Consent – for marketing emails and cookies (where required)
• Legal obligation – such as record-keeping for tax and legal compliance
• Legitimate interest – fraud prevention, service improvement, and analytics
How We Use Your Data
We use your data to:
• Process and deliver your orders
• Communicate with you about your orders or inquiries
• Send marketing and promotional content (if you’ve opted in)
• Improve website functionality and user experience
• Comply with applicable laws
Sharing Your Data
We share data only when necessary and with trusted parties, including:
• Payment processors (e.g., Stripe, PayPal)
• Logistics and delivery partners
• Analytics services (e.g., Google Analytics, Facebook Pixel)
• Legal authorities when required by law
All third parties are required to comply with data protection regulations.
Data Transfers Outside the UK & EU
When we transfer your data outside the UK or EU, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or data adequacy decisions) to protect your information.
Data Retention
We retain your personal data only as long as necessary, including:
• Order and transaction records: up to 6 years (for tax and accounting purposes)
• Marketing data: until you withdraw consent
• Account data: until your account is closed or as legally required
Your Rights Under GDPR
You have the right to:
• Access and request a copy of your data
• Correct or update inaccurate information
• Request erasure (“right to be forgotten”)
• Object to or restrict data processing
• Withdraw consent at any time (for marketing)
• Lodge a complaint with the ICO or your local EU data protection authority
To exercise any rights, email us at info@howeces.com.
We use cookies and similar technologies to:
• Ensure site functionality
• Analyze performance and user behavior
• Offer personalized content and marketing
Security of Your Data
We implement appropriate technical and organizational safeguards to protect your personal data, including encryption, secure hosting, and access controls. While no method is 100% secure, we work continuously to keep your information safe.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. Significant changes will be communicated via email or website notification.
Contact Us
If you have any questions, concerns, or data requests, please contact us:
Howe Catering Equipment Supply Ltd
Email: info@howeces.com
Phone: 020 4613 6888
Address: The Coach House, 44 Harlington Road West, Feltham TW14 0JJ, UK